Effective Management of Project Stakeholders
6 PDUs / contact hours
A great deal is said about the need to manage the people associated with a project (stakeholders), but little is ever provided by way of guidelines on how to do it. This one-day workshop is full of helpful tools and techniques that guide you from the beginning of the project, when you identify the stakeholders, to a successful end. You will examine the process of identifying stakeholders and analyzing their diverse roles and investments in the project. You will also learn how to get the right people involved at the right time and prevent enthusiasm for the project from ebbing.
You will be introduced to strategies for ranking requirements to ensure that the most important ones are considered when you make trade-off decisions. In addition, you will learn how to achieve better results through clear, open, honest communication that meets the needs of your stakeholders and minimizes misunderstandings. The techniques you will learn for managing your stakeholders and accommodating their styles, interests, and needs will increase project buy-in and enhance project success.
This workshop is recognized by the Project Management Institute (PMI)® and as such will provide 6 PDUs (Professional Development Units) / contact hours towards attaining or maintaining the Project Management Professional (PMP)® designation.
Professional Development Units are allocated according to the number of training hours completed by the student and may be granted by increments of 0.25 PDU for each 15 minutes of training. A participation certificate will be given to students who attend a minimum of 90% of the course.
*PMI is a registered mark of the Project Management Institute, Inc.
- Identify which stakeholders should be managed
- Ensure that the people who should be involved in the project are considered and involved at the appropriate time
- Address issues such as lack of ability to commit, apathy and projects with lots of players
- Determine who expects what from the project
- Gather requirements and manage differing interests
- Determine who you are dealing with
- Plan a strategy for getting and keeping engagement
- Lay the foundations for productive working relationships
- Mid- to high-level project and program managers and directors
Francine Durivage is a bilingual Performance Enhancement Specialist with over 20 years of experience. She has worked internationally helping organizations and governments redefine and refine their high impact objectives and delivery. Francine holds a MPM (Master of Project Management), an MCOD (Master Certificate in Organizational Development) and a B.A. in Psychology. Her energy and effective leadership enable her to strategically address the needs of today's managers in a practical and engaging way.
A great training session, very interesting!
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