Facilitation Skills

Facilitation is the process of enabling a group to establish boundaries within which individuals can maximize their freedom to participate and contribute. A facilitator can greatly enhance productivity and performance by helping the group members better manage their decision-making process and resolve issues in an effective and timely manner.

This workshop reviews key facilitation concepts and allows participants to practice associated tools, techniques and strategies to resolve issues effectively, manage conflict constructively, and help a group achieve solutions that will meet its needs.

  • Topics
  • Audience
  • Instructor
  • Role of the facilitator

  • Communication tools that are fundamental to the role of the facilitator

  • Basic group and team concepts — team process skills

  • Fundamentals of group management

  • Facilitation stages: how to use the process to achieve results

  • Individual differences and how to capitalize on them

  • Effective decision-making and how to build sustainable agreements

  • Handling disagreements and managing conflicts in groups

  • Applying the skills in your work environment through practice sessions and simulations

  • Individuals who have had limited exposure to facilitating groups and wish to further develop their group support skills
  • Anyone called upon to facilitate group or team activities

Julie Francisco is an Organizational and Development and Organizational and Relationship Systems Coach. She has an extensive background in accelerated and whole brain learning and more than 25 years’ experience in the field. Julie provides development and coaching for both leaders and teams as well as process facilitation and change management services. Her clients come from financial services, education, the public sector, and the oil industry. Her passion is helping individuals and groups reach their potential and work more effectively.

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