Influencing and Leadership Skills

Stephen Covey's bestseller The 7 Habits of Highly Effective People argues that the single most important behavior for maintaining successful work relationships is to "seek to understand" before "seeking to be understood". To establish credibility and influence outcomes, you need to distinguish yourself as an excellent and credible communicator in all areas: one-on-one, in small groups, in front of audiences, in meetings, and even in formal social situations. Fortunately, the ability to communicate well - to be convincing and persuasive, where and when it counts - can be acquired.

This workshop provides participants with the knowledge, skills, and practice to communicate with credibility, confidence, and ease in a variety of workplace situations.

  • Topics
  • Audience
  • Instructor
  • The workplace "molecule": the power and importance of managing workplace relationships effectively

  • The leadership factor: what is my "persona"?

  • Enhancing relationships while getting the job done

  • Using eye contact, gestures, and body language naturally and powerfully

  • Speaking up and garnering respect at meetings

  • Conveying information with impact

  • Professionals at all levels who want to enhance their overall contribution and improve their leadership skills by influencing outcomes in the workplace

Julie Francisco is an Organizational and Development and Organizational and Relationship Systems Coach. She has an extensive background in accelerated and whole brain learning and more than 25 years’ experience in the field. Julie provides development and coaching for both leaders and teams as well as process facilitation and change management services. Her clients come from financial services, education, the public sector, and the oil industry. Her passion is helping individuals and groups reach their potential and work more effectively.

“Very engaging instructor. Well done! I will recommend this course to colleagues.”

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Group Training

Our courses and certificate programs, delivered exclusively to your employees, offer different levels of training customization to meet your organization’s specific requirements.

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