Influencing and Leadership Skills
Stephen Covey's bestseller The 7 Habits of Highly Effective People argues that the single most important behavior for maintaining successful work relationships is to "seek to understand" before "seeking to be understood". To establish credibility and influence outcomes, you need to distinguish yourself as an excellent and credible communicator in all areas: one-on-one, in small groups, in front of audiences, in meetings, and even in formal social situations. Fortunately, the ability to communicate well - to be convincing and persuasive, where and when it counts - can be acquired.
This workshop provides participants with the knowledge, skills, and practice to communicate with credibility, confidence, and ease in a variety of workplace situations.
The workplace "molecule": the power and importance of managing workplace relationships effectively
The leadership factor: what is my "persona"?
Enhancing relationships while getting the job done
Using eye contact, gestures, and body language naturally and powerfully
Speaking up and garnering respect at meetings
Conveying information with impact
- Professionals at all levels who want to enhance their overall contribution and improve their leadership skills by influencing outcomes in the workplace
Francine Provost’s passion is growing through learning, and inspiring others to maximize their talents. She has over 20 years’ experience as a workshop leader. Through her life as a businesswoman, community volunteer, professional speaker and trainer, she has come to believe in people’s unique strengths and potential.
Francine holds a bachelor’s in business administration and master trainer certification in the DISC Model of Human Behavior, as well as being trained as a group and webinar facilitator. She is fluent in both English and French.
“Very engaging instructor. Well done! I will recommend this course to colleagues.”
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Our courses and certificate programs, delivered exclusively to your employees, offer different levels of training customization to meet your organization’s specific requirements.
To discuss your training needs, please click here to submit a request for a group training.