Leading to Achieve Value

Organizations spend large sums on information and communications technology but are often left in doubt as to the real returns on these investments.  IT is seen as essential to transforming organizations but is too often accused of consuming funds without meeting expectations.  More and more, IT investments are being audited to determine what value they have achieved. 

This one-day workshop will build on the models introduced in the seminar Understanding and Communicating Value.  It will discuss the challenges of measuring value and communicating it effectively throughout the organization.

Attendees should, ideally, have participated in the pre-requisite seminar - Understanding and Communicating Value

  • Topics
  • Audience
  • Instructor
  • Review: The Value Cycle, Agricultural Model and Value Realization Cycle
  • The role of executives in achieving value
  • Sourcing: using value as a means to overcome the ideology of insourcing, outsourcing and partnering
  • Metrics: not everything is measurable in dollars but everything is measurable
  • Return on Investment: the most common measurement
  • Enterprise Architecture: a tool for everyone in the organization
  • Portfolio Management: managing multiple investments
  • This seminar is intended for mid- to senior-level managers and leaders who are responsible for the development, maintenance or use of IT systems. It is not restricted to those from the IT function. Organizations will gain the most benefit by sending two individuals - a project or program leader from IT and their counterpart from the function that will use the technology who can work together in applying the lessons to their immediate challenges.

Dr. Gerald Grant

Dr. Gerald Grant is the director of the Centre for Information Technology, Organizations, and People (CITOP) and an associate professor at the Sprott School of Business, Carleton University in Ottawa, Canada. He obtained his PhD in Information Systems from the London School of Economics and Political Science, London, United-Kingdom. Dr. Grant’s work focuses on the strategic management of information systems in organizations, particularly on issues around governance of IT in organizational and inter-organizational settings. He has consulted internationally for organizations such as the Commonwealth Secretariat in the U.K., the COMNET-IT Foundation in Malta and the Government of Jamaica. He is a seasoned presenter who has developed and presented workshops and seminars to audiences across the world, including Canada, the United States, the United-Kingdom, South Africa, Brazil, Malaysia, Malta, Jamaica, Colombia and Zimbabwe. Dr. Grant is also a member of the Advisory Board of the Association of Public Sector Information Professionals (DPI).

Robert Collins

Rob Collins is a technology executive with more than 35 years' experience. He has worked with organizations in all industries throughout the world.  In 2013, Rob was the transitional CIO of the City of Ottawa where he was brought in to change the organization’s approach to IT. To do this, he implemented a new planning model and governance process and he reorganized the IT department. Rob spent 20 years with Cognos, Inc., in roles such as product line vice-president and CIO.

Dr. Gerald Grant and Robert Collins are co-authors of the book, The Value Imperative: Harvesting Value from Your IT Initiatives www.itvalueimperative.com.


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