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You must have taken the Introduction to Lean for Government course or equivalent before registering for this course.

Lean is Science: Problem Solving Using a Scientific Approach

Prerequisite: Introduction to Lean for Government

Every public sector organization, every day, is facing problems. The core of Lean, at the organizational and at the individual levels, is being able to recognize problems, understand their root causes, test possible countermeasures and continuously strive to improve. Lean engages everyone in the organization with a participatory scientific approach to improve work and create value for citizens.

This one-day workshop starts with an overview of the elements of science and a look at the contrast between science in Taylorism and in Lean. You will gain knowledge on and engage in participatory science using the A3 problem solving report tool to systematically address problems and gain consensus on improvements. Building on the simulation scenario from the introductory workshop (Introduction to Lean for Government), you will learn how to formulate a problem statement rid of assumptions, analyze root causes and use the Plan-Do-Study-Adjust (PDSA) cycle to determine how the improvement plan will be implemented, monitored, standardized or adjusted.

  • Topics
  • Audience
  • Instructor
  • Brief history of improvement from craft production to the Toyota Production System
  • Core elements of all sciences
  • Knowledge and science
  • Taylorism vs Lean
  • Plan-Do-Study-Adjust (PDSA) as the science of management
  • Lean tools such as A3 problem solving report, 5 Why’s, Fishbone diagram, check sheet and Pareto chart
  • From front line workers to senior management, this workshop is designed for all public sector employees

Joanne Gaudet (BSc, BA, MA) is a bilingual consultant at Alpen Path Solutions Inc. who specializes in Lean as science and Social Network Analysis. She meets clients’ and workshop participants’ needs by drawing on some 25 years of work experience in varied sectors including post-secondary education, private and public sectors and as a business owner combined with graduate research in science studies. She has facilitated courses and workshops in numerous work and academic environments, has performed research and published on knowledge mobilization and ignorance mobilization and has presented at conferences in Canada and internationally.

France Bergeron (BTh, MSc, Management and Organizational Development) has more than 20 years of experience in the federal public service in addition to experience in higher education and at the municipal level. She has worked in line departments and central agencies and served as an officer in the Canadian Forces. She started implementing Lean in the Canadian federal government in 2012 and was appointed Director, Lean initiative at Transport Canada. She fostered a Lean culture in the federal government, facilitated Lean events and trained federal employees nationally. She launched www.leanforgovernment.com. She is a member of the Association of Professional Executives of the Public Service of Canada (APEX) and the American Society for Quality (ASQ).

Rendered Node

Course Category: 

Lean Management

Body: 

Prerequisite: Introduction to Lean for Government

Every public sector organization, every day, is facing problems. The core of Lean, at the organizational and at the individual levels, is being able to recognize problems, understand their root causes, test possible countermeasures and continuously strive to improve. Lean engages everyone in the organization with a participatory scientific approach to improve work and create value for citizens.

This one-day workshop starts with an overview of the elements of science and a look at the contrast between science in Taylorism and in Lean. You will gain knowledge on and engage in participatory science using the A3 problem solving report tool to systematically address problems and gain consensus on improvements. Building on the simulation scenario from the introductory workshop (Introduction to Lean for Government), you will learn how to formulate a problem statement rid of assumptions, analyze root causes and use the Plan-Do-Study-Adjust (PDSA) cycle to determine how the improvement plan will be implemented, monitored, standardized or adjusted.

In-House Option: 

Pre-requisite Course(s): 

Introduction to Lean for Government

Title: 

Lean is Science: Problem Solving Using a Scientific Approach

Course Code: 

102

Sidebar Promo Block: 

Did you know? 

This workshop is part of the Certificate in Lean for the Public Sector. Read more about the certificate requirements.

Intensive Week

Some of these offerings are part of a Lean intensive week.For more information, visit our Lean intensive week schedule page.

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Email Reminder: 

Email Reminder Will Be Sent

Email Reminder Date: 

10days before the course start date

Speaker Bio: 

Joanne Gaudet (BSc, BA, MA) is a bilingual consultant at Alpen Path Solutions Inc. who specializes in Lean as science and Social Network Analysis. She meets clients’ and workshop participants’ needs by drawing on some 25 years of work experience in varied sectors including post-secondary education, private and public sectors and as a business owner combined with graduate research in science studies. She has facilitated courses and workshops in numerous work and academic environments, has performed research and published on knowledge mobilization and ignorance mobilization and has presented at conferences in Canada and internationally.

France Bergeron (BTh, MSc, Management and Organizational Development) has more than 20 years of experience in the federal public service in addition to experience in higher education and at the municipal level. She has worked in line departments and central agencies and served as an officer in the Canadian Forces. She started implementing Lean in the Canadian federal government in 2012 and was appointed Director, Lean initiative at Transport Canada. She fostered a Lean culture in the federal government, facilitated Lean events and trained federal employees nationally. She launched www.leanforgovernment.com. She is a member of the Association of Professional Executives of the Public Service of Canada (APEX) and the American Society for Quality (ASQ).

Audience: 

From front line workers to senior management, this workshop is designed for all public sector employees

Priority Order (Field of Expertise): 

2.00

Select a session

March 28, 2017
9:00 - 16:00
$455.00

Did you know? 

This workshop is part of the Certificate in Lean for the Public Sector. Read more about the certificate requirements.

Intensive Week

Some of these offerings are part of a Lean intensive week.For more information, visit our Lean intensive week schedule page.

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