Cancellation Policy

Cancellation requests can be submitted by e-mail (continue@uOttawa.ca), by phone (613-562-5272) or in person (55 Laurier Avenue East, 12th floor, Ottawa ON K1N 6N5).

Cancellation is possible but certain conditions apply:

  • When participants cancel their registration 7 days or more before the course begins, registration fees are entirely refundable.
  • When participants cancel their registration less than 7 days before the course begins, no refund is granted.

Participants who are unable to attend an course can be replaced by someone else, but they must notify us of this change.

The Centre for Continuing Education reserves the right to:

  • cancel courses due to lack of participants or unforeseen circumstances;
  • replace its instructors due to unforeseen circumstances;
  • change its cancellation policy and its registration fees without notice.

Information: 613-562-5272 or continue@uOttawa.ca

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